April 14, 2011
Generally, it is the customer who gets all the attention.
This time, the Stel family would like to thank you for your outstanding customer service in helping us make our home look so beautiful to look at.
Ordering furniture from a long diostance involves many hands and one main personin charge; and you, Wayne, are truly "THE MAN!"
You have gone out of your way so many times to make the ordering, the calls, and even the few ups-and-downs wwe've had in delivery pleasurable for us. you have contiinually kept in touch with us and have given us nothing but "TOP NOTCH" customer service.
We have dealt with North Carolina furniture shopping before, but our experience with you was taken to another level.
A smile would come to our faces just to hear your pleasant voice and feel your Southern-Gentlemanly personality come through over the telephone.
There are some furniture dealers who stand above others; who truly love and care about their customers. You, Wayne, are one of those "fine men."
Anyone wanting superior quality customer service in buying furniture, fabrics or wallpaper will only be thrilled working with Wayne by Design.
Thank you for y our outstanding service and new-found friendship!
Christine and Terry Stel - New Illinois customers.